Product Guarantee

Product Guarantee Policy Update

Effective 30th September 2024, our product guarantee period will be updated as follows:

New Guarantee Period: All products purchased from this date onward will come with a 6-month guarantee, reduced from the previous 12-month period.

Coverage: During this 6-month period, we will continue to offer repair or replacement of any products that exhibit manufacturing defects or faults under normal use conditions. If replacement is not possible, a refund may be provided at our discretion.

Exclusions: Please note that the guarantee does not cover damage caused by improper use, accidental damage, or normal wear and tear.

We are committed to maintaining the highest product standards, and this update will allow us to continue providing quality support within a more focused timeframe. If you have any questions regarding this change, please don’t hesitate to contact us.